Warranty & Support | TinyHomes.us.com

At TinyHomes.us.com, we stand behind every tiny home and prefab home we build.
Our commitment doesn’t end at delivery — it begins there. Each home comes with a comprehensive warranty and dedicated after-sale support to ensure long-term satisfaction, peace of mind, and performance.

Whether you’re a new homeowner or a returning customer, our goal is simple:
✅ Protect your investment
✅ Provide responsive support
✅ Deliver lasting value for your home

🔹 1. Our Tiny Home Warranty Coverage

Every tiny home and prefab model purchased from TinyHomes.us.com is covered under a limited manufacturer’s warranty, protecting you from structural and craftsmanship issues.

Warranty Includes:

  • ✅ Structural integrity (framing, roofing, and foundation components)

  • ✅ Electrical systems, plumbing, and insulation defects (under normal use)

  • ✅ Doors, windows, fixtures, and finishes installed by our team

  • ✅ Workmanship and material coverage for 1–5 years depending on model

Each warranty begins the day your home is delivered or installed and continues for the duration stated in your purchase agreement.

👉 For full details, visit our Terms & Conditions page.

🔹 2. What’s Not Covered

Our warranty does not cover damages resulting from:

  • Improper setup or installation by third parties

  • Accidents, misuse, or lack of maintenance

  • Modifications made after delivery

  • Normal wear and tear (such as flooring, paint, or fixtures)

  • Weather or natural disasters not related to manufacturing defects

If you’re unsure whether an issue qualifies under your warranty, contact our support team through the Warranty Request Form and we’ll guide you through the process.

🔹 3. How to Submit a Warranty Claim

Submitting a warranty claim is quick and straightforward:

  1. Visit our Contact Page and select “Warranty Request.”

  2. Provide your order number, issue description, and any photos if available.

  3. Our team will review your claim within 2–3 business days.

  4. If approved, we’ll schedule a repair, replacement, or maintenance appointment as needed.

We handle all claims promptly and professionally to minimize downtime and inconvenience.

🔹 4. Ongoing Customer Support

We don’t stop at warranty coverage. Our Homeowner Resources section offers tips and guides on how to maintain, clean, and enhance your tiny home for years of reliable living.

Whether you need help with:

  • Winterizing your tiny home

  • Energy-efficient upgrades

  • Site setup or relocation

  • Financing or resale guidance

…our support team is always available to assist.

You can reach us via email, phone, or the Contact Page — we typically respond within one business day.

🔹 5. Sustainable Living Support & Resources

TinyHomes.us.com is more than a seller — we’re part of a community that values sustainability, energy efficiency, and smarter living.

We encourage every homeowner to explore:

These trusted sources provide additional information on long-term maintenance, energy savings, and compliance with U.S. housing standards.

🔹 6. Extended Protection Plans

Looking for even greater peace of mind?
We offer optional extended protection packages that include:

  • Annual maintenance inspections

  • On-site repair coverage

  • Extended appliance protection

  • Priority scheduling for service requests

You can request an extended warranty plan during checkout or contact our team directly for pricing and details.

Learn more on our Financing & Add-Ons page.

🔹 7. Our Promise

We take pride in being one of the most trusted tiny home providers in the USA.
Our team’s commitment to craftsmanship, sustainability, and customer care is what makes TinyHomes.us.com a leader in modern prefab housing.

When you purchase from us, you’re not just buying a home — you’re joining a community built on innovation, transparency, and trust.